Unite 24 | Designing an EX strategy for the modern world of work with Altice USA and Fauna

In this dynamic session, Hattie Roche of Fauna and Kris Smith from Altice USA reveal their approaches to crafting employee experience (EX) strategies that align with the complexities of the modern workplace. Drawing on real-world examples, they discuss fostering Organizational Velocity, redefining leadership, and building inclusive communities that inspire and engage employees. Learn actionable frameworks and strategies for designing EX initiatives that drive both individual and business success.

 

What You'll Learn:

  • How to create EX strategies that empower employees to perform their best work.
  • Frameworks for aligning EX with organizational goals and leadership behaviors.
  • The importance of listening, trust, and psychological safety in EX transformation.
  • Practical approaches for simplifying EX platforms and driving engagement.
  • Insights on building inclusive and mission-driven workplace communities.

Speakers:

Hattie Roche, Founder & Strategy Chief at Fauna            

Hattie is Founder & Strategy Chief at Fauna, a new, global EX creative consultancy. Fauna has been founded by three agency leaders with decades of expertise working with enterprise organizations to design experiences for happier people, stronger teams and better businesses.

Over the past 15 years, Hattie has shaped strategies from attraction to alumni that have resulted in significant cultural shifts for some of the world’s leading organizations. Hattie's passionate about an employee-led approach to employee experience design, culture shift strategy, and innovative leadership development. Partnering with forward-thinking leaders to design transformational employee experiences that enable people to do their best work, driving better business outcomes.

Kris Smith, VP Global People Experience, Altice USA             

Kris is VP, Engagement Optimization & Experience Delivery at AlticeUSA, a leader in telecommunications whose connectivity portfolio includes Optimum, Optimum Media, and News12.

Kris has a 15-year track record of amplifying business outcomes as a strategic CxO partner and force multiplier, launching and scaling people centers of excellence from the ground up to accelerate culture transformation at matrix global organizations from startups of 1,000 employees to Fortune 50 organizations with over 50,000 employees across various industries including Pfizer, Gartner, and S&P Global.

Kris is passionate about cultivating dynamic ecosystems that optimize engagement, drive high performance culture, fuel equitable outcomes, maximize moments that matter, and raise the bar on employee experience through change enablement, digital channel product management, content operations, leadership development, program management, employee and customer engagement, workplace and real estate strategy, analytics, social impact, sales operations, HR strategy, and internal communications.

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