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Unite 24 | Beyond beauty: Evolving an award-winning intranet with The Estée Lauder Companies

Discover how The Estée Lauder Companies created and evolved "MyELC," an award-winning EX platform recognized by Nielsen Norman Group. Hear from the team behind the platform as they share insights into delivering personalized, multilingual content, fostering a global community, and integrating tools to enhance productivity. Learn how IT and communications partnerships fuel innovation, enabling continuous evolution to meet the demands of a diverse workforce.

What You'll Learn:

  • Best practices for evolving a global intranet platform.
  • How to balance global and local content to engage diverse audiences.
  • The role of governance and cross-functional collaboration in digital transformation.
  • Tips for integrating productivity tools to streamline the employee experience.

Speakers:

Nancy Maloney, Executive Director, Digital Channel Operations, The Estée Lauder Companies      

Nancy is a corporate comms veteran with 30+ years experience, currently serving as Executive Director, Digital Channel Operations at The Estée Lauder Companies. She is responsible for the maintenance and growth of the multi-award-winning company intranet, MyELC, as well as the corporate website and email. Previously, she has worked in Digital and Internal Communications positions at iconic brands, including Barnes & Noble, Condé Nast, and Time Inc.

Kerry O'Donnell, Executive Director, Tech for Global Communications, The Estée Lauder Companies

Kerry O'Donnell is an accomplished technology executive. As Executive Director and Technology Lead for Global Communications and Corporate Functions at Estée Lauder Companies, Kerry played a key role in driving the company’s strategic technology initiatives, including the development of MyELC, its multi-award-winning intranet.

With over a decade of experience in digital workplace technologies and program management, Kerry has led major global projects that enhance communication and collaboration across the company’s international network. She is recognized for her expertise in leveraging emerging technologies, such as AI, to deliver innovative solutions for complex business challenges.

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