Unite 24 | Building our EX super team with Lloyds Banking Group, BBC, Pearson, and Six

On-Demand
43 minutes

This session dives into the evolving world of employee experience (EX) with insights from experts at Lloyds Banking Group, BBC, Pearson, and Six. The panel discusses how organizations are transitioning from traditional internal communications to a holistic employee experience approach. Through anecdotes, industry trends, and actionable strategies, the session explores how EX teams are designed, measured, and aligned with business outcomes.

What you'll learn:

The pivotal role of internal communications in shaping employee experience.
How to structure and build an EX team tailored to your organization's needs.
Strategies to overcome digital noise and foster meaningful engagement.
The importance of collaboration between HR, communications, and leadership.
Insights on measuring success through business-aligned metrics.
Key qualities and skills for future-ready EX leaders.

Speakers:

Kim England-Godber, Vice President, Digital Employee Experience & Community Engagement, Pearson
Kim is Vice President of Digital Employee Experience and Community Engagement at Pearson. She has an impressive track record for delivering complex digital employee experiences, employee communities, and global intranets. She is naturally curious about people, a self-professed problem-solving, tech geek, and passionate about creating outstanding employee experiences through storytelling.
Ruth Clarke, Strategy Partner, Six Consultancy
Ruth has worked in Change and Transformation for 20 years with many large and complex organizations. She can draw on this experience to talk about what she thinks works and doesn’t work, and how getting your business strategy narrative is imperative to building that super team’s purpose.
Sarah Gregory, People Experience Director & Deputy Chief People Officer, BBC
Sarah is the People Experience Director & Deputy Chief People Officer at the BBC with a background in CX and HR across retail, financial services, and tech industries. She is a leader who advocates for people-centric and purpose-led cultures with a belief that empowered and engaged colleagues are the key to an organization's success.
Caroline Lagden, Head of Colleague Channels & Experience, Lloyds Banking Group
Caroline is the Head of Colleague Channels & Experience at Lloyds Banking Group. She loves nothing more than learning and helping to join the dots for people. She draws on her experience of shaping and leading teams, particularly in times of change.