Frontline employee portal and app
Redefine the frontline employee experience
Discover the platform used by the world's best-known brands to reinvent frontline employee experience. Solve frontline disconnect with an employee app designed specifically to engage deskless workers. Put the full power of a market-leading Employee Experience Platform into the hands of every employee.

Testimonials
"I’ve had a great career of building digital communications platforms for many high-profile companies. And the engagement, the creativity, the branding, and the ease-of-use of this platform is like nothing I’ve used before."
read more"The last 12 months have been a record-breaking success for our organization, and it is no coincidence that the growth we are seeing as a business is happening in parallel with our industry-leading engagement program."
read more"Our intranet has a high degree of engagement and readership - we're really seeing our community come alive."
read more"We wanted an enhanced intranet platform at Baker Hughes, which would improve our ability to communicate with our employees in real-time and in new ways. We have engaged Unily to help our employees navigate through change and drive results globally."
read more"As our colleagues are used to using Facebook, Twitter, and so on - to have the same great user experience with an internal tool is a gift for them."
read more"By providing this new, mobile Unily intranet solution to our 44,000 colleagues, we are helping them to connect and communicate more effectively, which ultimately means a more consistent, high-quality service delivered to customers."
read moreEngage your frontline workers with a native mobile app
Empower your frontline workers with a native mobile app that connects everyone with everything they need to stay productive and engaged.
Not having a company email shouldn't stop your deskless colleagues from accessing the best possible digital employee experience.
Whether your people need to book holiday on their breaks, check policies on the factory floor, or catch up on company news in the canteen, Unily's consumer-grade frontline app delivers the complete solution, pocket-sized.
Frontline employee communications, made simple
Craft content that resonates in seconds using our secure AI assistant, and allow time-poor employees to quickly grasp the important stuff with AI summarization. With one click, condense lengthy articles, documents, or leadership content into concise and coherent summaries.
Lean into video and audio formats to boost viewership, and leverage consumer-grade features like pop-ups and automated notifications to drive up engagement among your most resistant segments.
Target rich communications experiences to employees based on role, location, and interests. Track and optimize performance with analytics dashboards that turn raw data into actionable insights.
Frontline experiences, personalized to each individual
Different employees have different needs. Create targeted experiences that ensure every employee feels at home from the moment they log in.
Curate homepage variants that put the content your people need at their fingertips. Remove language as a barrier using AI-powered translation to automatically translate content and the comments section into hundreds of languages.
Built-in personalization features give employees the power to individualize their own experience, meaning greater engagement and a sense of belonging.
Bring social to every employee
Amplify your employees’ voices, whether they’re on a ship in the middle of the ocean or 30,000 feet in the air.
Through social features, ensure your frontline workers’ voices are heard by the rest of the company. Give everyone the chance to join communities that promote internal networking. Transform knowledge sharing with a searchable People Directory that connects colleagues near and far.
Create a culture of appreciation that extends to the frontline with digital reward and recognition features that ensure no good deed goes unrecognized.
Unlock two-way dialogue
Help employees overcome challenges within their role by allowing them to communicate new solutions to issues they know others may be facing.
Welcome open discussions and innovative thinking to solve problems with combined expertise. Reduce the isolation caused by geographical barriers with in-built polling and survey features that give everyone a voice.
Create a direct line from the frontline to HQ, allowing you to target recurring issues, temperature-check morale, and unlock two-way dialogue.
Inspire innovation with ideation
Ensure every good idea gets heard with ideation features on your frontline app. Ideation portals provide the perfect forum for seeding ideas from the frontline. Discover which ideas show the most promise with upvoting features that give other employees the chance to feedback on new ideas.
Support knowledge sharing among your employees, particularly from frontline workers who interact daily with customers and product. Use frontline employee software to shape the overall customer experience through access to new-found knowledge and suggestions.
Up-skill and train with Employee Journeys
Provide accessible training and development with Native Journeys. Easily design repupskilling journeys that turn static training material into interactive journeys. Use in-built quiz functionality to test knowledge, and gamification to recognize success.
Encourage continuous development and training with scaled learning content. Identify talent, while boosting engagement and lowering turnover rates, by gathering and analyzing employee interactions with training material.
Knowledge and learning portals, accessible from your frontline employee portal, ensure training and development resources are only a click away.
Empower your frontline workers with a native mobile app that connects everyone with everything they need to stay productive and engaged.
Not having a company email shouldn't stop your deskless colleagues from accessing the best possible digital employee experience.
Whether your people need to book holiday on their breaks, check policies on the factory floor, or catch up on company news in the canteen, Unily's consumer-grade frontline app delivers the complete solution, pocket-sized.
Craft content that resonates in seconds using our secure AI assistant, and allow time-poor employees to quickly grasp the important stuff with AI summarization. With one click, condense lengthy articles, documents, or leadership content into concise and coherent summaries.
Lean into video and audio formats to boost viewership, and leverage consumer-grade features like pop-ups and automated notifications to drive up engagement among your most resistant segments.
Target rich communications experiences to employees based on role, location, and interests. Track and optimize performance with analytics dashboards that turn raw data into actionable insights.
Different employees have different needs. Create targeted experiences that ensure every employee feels at home from the moment they log in.
Curate homepage variants that put the content your people need at their fingertips. Remove language as a barrier using AI-powered translation to automatically translate content and the comments section into hundreds of languages.
Built-in personalization features give employees the power to individualize their own experience, meaning greater engagement and a sense of belonging.
Amplify your employees’ voices, whether they’re on a ship in the middle of the ocean or 30,000 feet in the air.
Through social features, ensure your frontline workers’ voices are heard by the rest of the company. Give everyone the chance to join communities that promote internal networking. Transform knowledge sharing with a searchable People Directory that connects colleagues near and far.
Create a culture of appreciation that extends to the frontline with digital reward and recognition features that ensure no good deed goes unrecognized.
Help employees overcome challenges within their role by allowing them to communicate new solutions to issues they know others may be facing.
Welcome open discussions and innovative thinking to solve problems with combined expertise. Reduce the isolation caused by geographical barriers with in-built polling and survey features that give everyone a voice.
Create a direct line from the frontline to HQ, allowing you to target recurring issues, temperature-check morale, and unlock two-way dialogue.
Ensure every good idea gets heard with ideation features on your frontline app. Ideation portals provide the perfect forum for seeding ideas from the frontline. Discover which ideas show the most promise with upvoting features that give other employees the chance to feedback on new ideas.
Support knowledge sharing among your employees, particularly from frontline workers who interact daily with customers and product. Use frontline employee software to shape the overall customer experience through access to new-found knowledge and suggestions.
Provide accessible training and development with Native Journeys. Easily design repupskilling journeys that turn static training material into interactive journeys. Use in-built quiz functionality to test knowledge, and gamification to recognize success.
Encourage continuous development and training with scaled learning content. Identify talent, while boosting engagement and lowering turnover rates, by gathering and analyzing employee interactions with training material.
Knowledge and learning portals, accessible from your frontline employee portal, ensure training and development resources are only a click away.
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Explore Customer Stories
Across the globe, in every industry, Unily is empowering workforces to connect and thrive.

employees working across diverse roles and locations, with brands sold in more than 150 countries
“It was really important that we had a company that could grow with us. We're ambitious here. We really care about employee engagement and employee efficiency... We needed somebody that was going to have the ambition for that. And Unily's has been that partner.”
Executive Director Technology Lead for Global Communications and Corporate Functions at The Estée Lauder Companies
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saved every year in time, due to a 66% increase in productivity
"We find the Unily tool really good for us because of the ability to easily integrate, particularly around our SharePoint applications. We can also integrate with our other existing tools, like ones we use for expenses, or for timesheet approval, etc."
Product Line Manager - Communications, Shell

adoption across Atlantis Dubai's 6,000+ staff
“The last few years have been a record-breaking success for Kerzner International... It’s no coincidence that the advancements we have seen in our colleagues’ emotional engagement have happened in parallel with the evolution of our digital employee experience platform and our partnership with Unily.”
CEO at Kerzner International

user sessions in it's first year of launch, with 79% mobile app users.
“The introduction of The Hub has transformed the way we connect and interact with our employees globally. The technical qualities of the solution itself and the great care we have taken in its design have combined to enable us to engage with employees who were previously hard to reach. It has provided a brand-enhancing addition to our employee experience”
General Manager of Employee Experience at Cathay Pacific
FAQ
Your questions, answered
A frontline employee is someone who must be physically present in order to deliver their work. Often, frontline workers are customer-facing, however, many other frontline workers work in production or service delivery capacities that do not require direct interaction with customers.
Common examples of frontline workers include healthcare workers, retail associates, restaurant servers, maintenance workers, and manufacturing colleagues.
Engaging frontline staff involves creating a positive work environment where they feel valued, motivated, and connected to the organization's goals. This can be achieved through effective communication through a frontline employee portal or frontline app, as seen in software like intranets or employee experience platforms.
Unily, for example, can help provide frontline employees with opportunities for skill development, and recognize and reward their contributions. It can also involve them in decision-making processes and foster a sense of teamwork and belonging.
Empowering frontline staff involves providing them with the necessary autonomy, resources, and assistance to independently make decisions and solve problems. This can be achieved by providing training and ongoing learning opportunities, granting autonomy within established guidelines, listening to suggestions and feedback, and recognizing their expertise.
Motivating your frontline workforce involves understanding their individual needs and preferences. Effective strategies include setting clear performance goals, creating opportunities for advancement, routinely providing recognition and feedback, creating an inclusive work environment, and ensuring their work is meaningful and aligned with the organization's mission. A major strategy that company leaders can take is implementing frontline worker software, which can streamline many engagement strategies.
Empowering your frontline staff is important because they are often customers’ first point of contact with your brand. The frontline workforce has the power to directly influence customer satisfaction and loyalty. When employees are empowered, they feel a stronger sense of ownership and responsibility, which leads to improved problem-solving, increased job satisfaction, better customer service, and ultimately, enhanced overall organizational performance.
Button TextFrontline service refers to the direct interaction between employees and customers or clients. These employees play a key role in representing the company or organization since they directly deliver products, services, and support to customers. Frontline service plays a crucial role in shaping your customer's experiences and how they perceive the organization.
Giving these employees technology like frontline employee portals, keeps them up-to-date with organizational change in real-time, ensuring the service they provide is accurate.
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