Ask an internal comms expert - 2023 kick off

A brave new year for internal comms

Internal communicators are riding the waves of success after navigating their businesses through tricky waters over the past couple of years. But as a new year dawns, old challenges persist, and new ones spring up to keep us on our toes.

Employee engagement continues to grip the executive agenda, meaning internal communications will stay under the spotlight in the year to come. As we enter 2023, we expect the era of experimentation to continue, but this time with a better blueprint for what works and what doesn’t. The path ahead is lighting up, but there’s still so much more to learn and discover.

To help you navigate the settling seas and reset your mind for a year of action over-reaction, we’re bringing back together our panel of IC experts to reflect on the challenges of 2022 and share thoughts on what 2023 will bring. We’ll be considering everything from what ICs should be doing in Q1 to lay the foundations for a bright year ahead, to how employee engagement is faring under the intensity of remote work and what we can do to guide our workforces to a better, more connected future.

On the agenda

With an all-new panel, this month’s IC specialists share their advice and expertise to give you everything you need to be able to tackle the year ahead, including:

#1. Planning for success

What has your strategy been lacking, and how can you make a bigger impact this year?

#2. Making the most of metrics

How can you turn your analytics dashboards into powerful insights that prove your value and enhance your strategy?

#3. Overcoming engagement fatigue

Will trends like quiet quitting and the great resignation continue to reign in 2023, and what can we do to get ahead of engagement slumps?

#4. Your questions answered

This is an interactive session, we answered your trickiest questions and toughest challenges to get the answers you need to supercharge your strategy.

Meet your expert panel

Jennifer Sproul - Chief Executive at Institute of Internal Communications

Jennifer brings a wealth of knowledge on broad internal communications trends as well as best-practice strategy advice to the panel. She is responsible for the leadership of IoIC, the only independent professional body solely dedicated to internal communication. IoIC is the voice of internal communication, setting standards for more than 70 years through qualifications, career development, thought leadership, and best practice.

Sally Jackson - Senior manager, Content and Channels, Colleague Communications & Engagement at National Grid

Sally brings 18 years of experience in communications and change to the panel, having worked in internal comms at companies including EDF Energy, Prudential, and British Gas. Currently, Sally heads up the group-wide Content and Channels team for Colleague Communications at National Grid, who focus on building and evolving a central set of communications channels and creating engaging and relevant content for colleagues. Sally also has experience in and is passionate about planning, change and measurement.

Drew Munn - Future Impact Advisor at Gallagher

Drew is Gallagher's expert for all things digital, and brings with him valuable experience and knowledge from his time at Gallagher as a digital director. With offices around the world, Gallagher has been delivering value through communications for more than 20 years. From transforming workplace culture to championing healthy lifestyles, everything Gallagher does is linked to a strategic business objective – and designed to elevate every aspect of the employee experience.

Matthew Boyd - Head of Product Voice at Unily

With more than a decade's experience in marketing and consulting on intranets and the digital workplace, Matthew is passionate about innovative technology that transforms the digital employee experience. As Unily's Head of Product Voice, he shares insights into how organizations can elevate their thinking on employee engagement and focus on meaningful technology that powers better work for their people.