Unily is delivering Organizational Velocity for the largest enterprises. We’re incredibly proud to rank the highest across every Use Case in the Gartner® Critical Capabilities report. We believe our performance demonstrates Unily's differentiated position to serve the unique and varying needs of complex enterprises. With Unily, our customers are breaking down silos, connecting people and technologies, and moving faster with a digital fabric for the modern world of work.
Get your copy of the latest definitive analysis of the Intranet Packaged Solutions (IPS) landscape to compare solutions and make informed decisions by understanding vendor performance across six Use Cases and thirteen critical capabilities.
Discover why Gartner® scored Unily highest across every single Use Case
The report includes:
- A thorough analysis of IPS Use Cases to help business leaders make the best possible purchasing decisions.
- A comprehensive set of evaluation criteria business leaders can use to understand which capabilities are required to best meet IPS Use Cases.
- Strengths and Cautions of the 15 evaluated vendors including Unily.
"We are thrilled to have scored highest across all Use Cases in the Gartner Critical Capabilities report, where we were evaluated alongside 14 other vendors. Organizations today are grappling with “the velocity drain”—slowed decision-making, fragmented communication, and disjointed workflows that hinder progress in an era of constant change. A flexible and powerful digital fabric is essential to power Organizational Velocity. We believe this recognition highlights Unily's ability to reduce digital friction, foster collaboration, and drive the momentum businesses need to thrive in a fast-paced, competitive landscape."
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Get the Gartner® Critical Capabilities for Intranet Packaged Solutions report.
Unily scored highest in 6 out of 6 Use Cases among 15 vendors
The Critical Capabilities report is an accompaniment to the 2024 Gartner® Magic Quadrant for Intranet Packaged Solutions, in which Unily is named a Leader and placed furthest for Completeness of Vision. The Magic Quadrant™ provides a clear graphical overview alongside a concise write-up of each vendor’s performance across two criteria: Completeness of Vision and Ability to Execute. As an essential companion to the Gartner Magic Quadrant, the Critical Capabilities methodology provides deeper insight into providers’ product and service offerings by extending the Magic Quadrant analysis. Use this research to further investigate product and service ratings based on key capabilities set to important, differentiating use cases.
Unily named a leader in the 2024 Gartner® Magic Quadrant™ for Intranet Packaged Solutions
The Gartner® Critical Capabilities report assessed vendor performance across the following Use Cases:
- Employee Communications and Engagement
- Employee Services
- Application Portals
- Knowledge Services
- Work Management
- Frontline Worker Support
The table below shows how each vendor scores against each use case. Unily is delighted to have scored the highest in 6 out of 6 Use Cases:
What we believe sets Unily apart?
We’re incredibly proud of our recognition across both the Gartner® Magic Quadrant and Critical Capabilities reports. By converging enterprise customer obsession with an unwavering vision of the future of work, we believe we’re able to provide a comprehensive platform that serves the unique needs of large enterprises. We believe that the ability to serve a comprehensive array of Use Cases is incredibly important. Complex, dispersed enterprises need a unified solution that can serve the needs of all employee experience stakeholders in order to drive Organizational Velocity.
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Gartner® IPS Critical Capabilities FAQs
What is a Gartner® Critical Capabilities?
Critical Capabilities research complements a Gartner Magic Quadrant™ by allowing deeper insight into the providers’ product or service offerings by identifying which ones best fit various Use Cases.
Th report evaluated six Use Cases:
- Employee Communications & Engagement
- Employee Services
- Application Portals
- Knowledge Services
- Work Management
- Frontline Worker Support
To meet these Use Cases, the following thirteen critical capabilities were evaluated:
- Analytics
- Artificial Intelligence
- Collaboration
- Community & Social
- Content Management
- Multi-experience Support
- Personalization
- Platform Assurance
- Platform Extensibility
- Search, Navigation and Insight
- User Experience Design
- Employee Communications
- Work & Task Management
The Critical Capabilities report enables business leaders to evaluate how vendors can best serve different IPS Use Cases.
How can decision-makers use the Gartner Critical Capabilities report?
Review the Critical Capabilities and the companion Magic Quadrant™ note together to gain a holistic view of the vendors in a market and the positioning of providers’ product and service offerings. You can easily compare product and service offerings against a set of critical differentiators to support your strategic decisions.
For example, you can simply select various common usage scenarios based on how you will be using the technology or service and see which product or service offerings are a best fit based on your needs and requirements.
How does the Gartner Critical Capabilities work?
A Critical Capabilities document is a comparative analysis that scores competing products or services against a set of critical differentiators identified by Gartner. It shows you which products or services are a best fit in various use cases to provide you actionable advice on which products/services you should add to your vendor shortlists for further evaluation.
Why we believe Gartner Critical Capabilities is important for our market?
This is now the second ever Gartner Critical Capabilities for Intranet Packaged Solutions. Why we believe this report is so important?
- Provides in-depth insights for business leaders to understand the capabilities needed to meet Use Cases
- States the critical Use Cases enterprises should evaluate when looking at IPS vendors.
- This research encourages application leaders to examine intranet packaged solutions for their ability to support employees on the road to the future of work
Gartner, Critical Capabilities for Intranet Packaged Solutions, Mike Gotta, Priyanka Singh, Gavin Tay, Larry Cannell, 16 December 2024
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
These graphics were published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Unily.
