Unily named a leader in Intelligent Digital Workspaces by IDC

Unily leads the intranet market

After being evaluated on our ability to provide tailored workspaces for a full spectrum of employees, Unily has been named a leader by IDC in their latest piece of research for our market. This means that the three major analyst firms in our space, Gartner, Forrester, and IDC, have all named Unily a leader in the market.

What is an IDC MarketScape?  

IDC MarketScape is a key vendor assessment tool for the ICT industry, providing in-depth quantitative and qualitative technology market assessments of ICT vendors for a wide range of technology markets.

Offering a comprehensive assessment of market competitors and delivered in a full-length research report, it’s also summarized with an easy-to-read graphical depiction. This information is designed to empower decision-makers around technology choices.

Leaders in the IDC Marketscape perform well across capabilities and aligning to customer needs alongside alignment of future strategy to projected needs of customers. Unily has achieved the highest positioning of any vendor in the leader category of the IDC research.

Why is this important?  

Through their research, analyst firms such as Gartner or Forrester evaluate the current situation in a given market and identify the best vendors operating within it.

These pieces of research help vendors themselves better understand the market in which they operate, equipping them with the knowledge needed to iterate, improve over time, and finesse their product for success.

In a fast-paced market with even faster moving technology, players are evolving rapidly. As a result, achieving a consistent leader position in these key analyst reports shows stability of execution and establishes a vendor as a partner here for the long term.

The IDC MarketScape report will further elevate the role of the employee experience platform, and further establish Unily as a key player in the market.

The definition of employee experience is continually evolving, however, that doesn’t mean it’s not of paramount importance to business leaders. As Gallup states, twice as many people left their job for ‘engagement and cultural’ reasons versus a more competitive pay packet.

As the definition of EX constantly evolves so too must the products seeking to elevate it. That’s why Unily released over 16 major new capabilities in 2023 alone.

This new piece of research from IDC reinforces the importance of employee experience, and we foresee that prospective customers in the market will use the to inform their decision-making, get quickly educated on the market for employee-centric workspaces, and understand how well vendors can respond to their needs.

Our take: Some key themes

Unily is now a triple leader 

Unily has been positioned as a market leader across the 2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions, the 2022 Forrester Wave™: Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024.

It’s an honor that these key analysts view our product as highly trusted to empower our customers, and elevate employee experience, and it's an exciting time for investment in our market.

Centralized, with an abundant feature-set 

Having an intelligent ecosystem of engagement solutions wrapped up in a single, unified place is expected as standard. Being able to go the extra mile by going beyond intranet-in-a-box solutions sets a product apart for quality employee experience.

IDC praised Unily’s single, centralized platform and views it as rich in features, templates, and capability. The robust feature-set was noted to be highly capable of catering to both desk-based and deskless workers, and Unily’s commitment to employee-centricity across our offering shone through.

Configurable and flexible

Connecting an intricate digital landscape with intuitive integrations is a must for any enterprise solution. Unily’s ability to connect and utilize third-party apps natively has been recognized by IDC in their report. The platform’s ability to allow customization of the workspace without the need for technical acumen was also called out as a key asset. This ability to configure applications or install additions from our feature store differentiates Unily, setting us apart from other vendors in the space.

Lightning-speed search and elevated knowledge management

Unily’s search capability has been relied on by thousands of employees the world over, and IDC has backed it as market-leading too. Our ability to aggregate results from multiple data sources, including third-party content repositories, with filters and relevancy settings was reported to be a key strength. The templates Unily provides for knowledge management, as showcased in our exclusive customer portal – Universe, was noted as a unique quality in the market.

Clean, intelligent CMS

Productivity was a key theme across the IDC MarketScape report, and every communicator knows that usability is a must-have for high levels of productivity. Unily was praised for our straightforward and user-friendly CMS (Content Management System).

Having an intuitive CMS will improve the quality of content across the employee experience platform, trickling down to employees across the workforce and improving engagement and productivity as a result. The aptitude of Unily’s CMS was especially apparent in the customer feedback gathered by IDC.

Intranet Packaged Solutions for consumer-grade EX 

The employee experience landscape continues to develop innovative AI solutions, employee-centric analytics, expansive integrations, intelligent content creation, and consumer-grade personalization.

We’re incredibly proud to be named a triple leader in our space. Unily is committed to dissolving the divide between CX and EX, and we’re busy behind the scenes to make our market-leading product even better.