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Information Architecture

Design, govern, and scale employee experiences with clarity. Unily’s Enterprise IA connects structure, personalization, and access into one intelligent layer — powered by AI and built to adapt to the complexity of modern organizations.

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Built for complexity. Designed for clarity.

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Structure without complexity

Create and manage enterprise-scale hierarchies with ease — organising content, sites, and experiences without adding overhead.

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Personalization at scale

Deliver targeted experiences based on role, location, and context — ensuring every employee sees what matters most to them.

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Governance you can trust

Control access, permissions, and visibility across your entire platform — supporting even the most complex enterprise scenarios with confidence.

Key capabilities

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Localized experiences - 1
Sharepoint -  Personalized and role aware
External access and extranet
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More than structure. The foundation of every experience.

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Designed for enterprise complexity

Unily’s IA supports the most complex organisational structures — enabling infinite hierarchy, granular targeting, and secure access without compromise.
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AI-powered architecture

With Indi, creating and evolving your structure becomes faster and more intuitive — enabling teams to design experiences without technical overhead.
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From navigation to execution

With Unily Glass, IA becomes more than a way to organise content — it becomes the layer where employees act, respond, and get work done.

"Through Unily, we’ve already seen the value of bringing people, content, and communications into a single, global experience. Dentsu Dot has reduced fragmentation and made it easier for employees to find what they need. Unily Glass is exciting because it builds on that foundation — with the potential to move us beyond just finding information, towards acting on it in one place, and further reducing the digital friction that slows teams down today.”

Sophie Muskett, Programme Director Global Digital Platforms, dentsu

 

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Explore Customer Stories

Across the globe, in every industry, Unily is empowering workforces to connect and thrive.

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Retail
60k+

employees working across diverse roles and locations, with brands sold in more than 150 countries

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“It was really important that we had a company that could grow with us. We're ambitious here. We really care about employee engagement and employee efficiency... We needed somebody that was going to have the ambition for that. And Unily has been that partner.”

Kerry O'Donnell
Executive Director Technology Lead for Global Communications and Corporate Functions at The Estée Lauder Companies
Read the Case Study
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Travel & Transport
4.9m

user sessions in it's first year of launch, with 79% mobile app users

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“The introduction of The Hub has transformed the way we connect and interact with our employees globally. The technical qualities of the solution itself and the great care we have taken in its design have combined to enable us to engage with employees who were previously hard to reach. It has provided a brand-enhancing addition to our employee experience”

Tony Reynolds
General Manager of Employee Experience at Cathay Pacific
Read the Case Study
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Energy
10x

more average visits than the previous legacy intranets combined

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“Our people now have so much relevant data at their fingertips - they can find everything that they want on the platform. And that consistency of information is driving consistency into the business. It has been a real success story.”

Brenda Clark
Vice President of Transformation and Enterprise Employee Communications at Baker Hughes
Read the Case Study
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Hospitality
99%

adoption across Atlantis Dubai's 6,000+ staff

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“The last few years have been a record-breaking success for Kerzner International... It’s no coincidence that the advancements we have seen in our colleagues’ emotional engagement have happened in parallel with the evolution of our digital employee experience platform and our partnership with Unily.”

Philippe Zuber
CEO at Kerzner International
Read the Case Study

Empowering every function to move faster, together

For Employees

Give HR teams the ability to structure policies, resources, and employee journeys in a way that’s easy to navigate and always up to date.

Ensure employees can find what they need, when they need it — reducing confusion and improving consistency across the organisation.

Support better employee experiences with clear, accessible information and structures that scale with your business.

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For Internal Communications

Give communicators AI transforms intent to experience in minutes. Indi orchestrates dedicated AI agents to architect, design, and publish complete employee experiences from a single prompt - on-brand and governed, every time.

Drive high engagement with ease. Finally communicators can stay ahead of employee expectations with AI native designs that look consumer-grade and work at enterprise-grade.

Maintain complete control at speed. Indi's OPAR and governance frameworks enforce brand guidelines, content standards, and keep human in the loop — so communicators move fast without the risk of getting it wrong. 

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For HR Leaders

Give HR teams a CMS that makes policies, tools, and self-service content instantly accessible and easy to keep up to date - without relying on IT or specialist resource.

Ensure every piece of HR content is accurate, compliant, and on-brand. Review lifecycles and approval workflows keep your platform the single source of truth.

Deliver HR experiences that employees actually engage with — through a consumer-grade platform that makes finding and acting on HR content effortless.

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For IT Leaders

Deploy an AI-native CMS with confidence. Every capability is built with security, user permissions, and compliance embedded by design — not added as an afterthought.

Reduce IT overhead with role-based controls, publishing management, and governance frameworks natively built in — minimising configuration and maintenance burden.

Future-proof your digital workplace with a platform built on 20 years of expertise that evolves continuously — without costly rebuilds or migrations.

Persona 5

Give HR teams the ability to structure policies, resources, and employee journeys in a way that’s easy to navigate and always up to date.

Ensure employees can find what they need, when they need it — reducing confusion and improving consistency across the organisation.

Support better employee experiences with clear, accessible information and structures that scale with your business.

Persona 1

Give communicators AI transforms intent to experience in minutes. Indi orchestrates dedicated AI agents to architect, design, and publish complete employee experiences from a single prompt - on-brand and governed, every time.

Drive high engagement with ease. Finally communicators can stay ahead of employee expectations with AI native designs that look consumer-grade and work at enterprise-grade.

Maintain complete control at speed. Indi's OPAR and governance frameworks enforce brand guidelines, content standards, and keep human in the loop — so communicators move fast without the risk of getting it wrong. 

Persona 8

Give HR teams a CMS that makes policies, tools, and self-service content instantly accessible and easy to keep up to date - without relying on IT or specialist resource.

Ensure every piece of HR content is accurate, compliant, and on-brand. Review lifecycles and approval workflows keep your platform the single source of truth.

Deliver HR experiences that employees actually engage with — through a consumer-grade platform that makes finding and acting on HR content effortless.

Persona 7

Deploy an AI-native CMS with confidence. Every capability is built with security, user permissions, and compliance embedded by design — not added as an afterthought.

Reduce IT overhead with role-based controls, publishing management, and governance frameworks natively built in — minimising configuration and maintenance burden.

Future-proof your digital workplace with a platform built on 20 years of expertise that evolves continuously — without costly rebuilds or migrations.

Persona 5

Get started. Get your personalized demo.

Discover how Unily could transform organizational velocity at your organization.

FAQ

What is enterprise information architecture?

Enterprise information architecture (IA) is the structure that organises content, navigation, and access across your digital workplace. It ensures employees can easily find what they need, access the right resources, and move through experiences without friction.

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Why is information architecture important for the employee experience?

 A clear IA reduces complexity and improves usability. When content and navigation are structured effectively, employees spend less time searching and more time acting — improving productivity, engagement, and overall experience.

How does Unily support complex organizational structures?

Unily is designed for enterprise scale, supporting flexible hierarchies, granular audience targeting, and secure access controls. This allows organizations to reflect real-world structures across regions, departments, and roles — without adding complexity.

What role does AI play in information architecture?

With Indi, teams can design and evolve their information architecture faster. AI helps reduce manual effort by supporting the creation, structuring, and optimization of experiences — enabling teams to adapt quickly as needs change.

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How does Unily Glass enhance information architecture?

Unily Glass transforms IA from a navigation layer into an execution layer. Employees can move from finding information to taking action directly within the experience — reducing friction and improving productivity.

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How does Unily help reduce complexity in large organisations?

Unily simplifies complexity through structured hierarchies, visual organisation tools, and scalable governance. This enables organisations to manage large, distributed environments without overwhelming users or administrators.

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