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Kaz Hassan interviewing Steven Bartlett at Unite 23

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Relive the Unite 24 experience.

 

 

DAY 1

  • Unily logo in a navy circle

    Keynote Unily: The future

    Get an exclusive look at Unily's vision for the future of employee experience. How will the trends and technology of today evolve to meet the demands of tomorrow? How can modern enterprises achieve faster pivots and drive Organizational Velocity to lead the way?

    with Chris Ciauri - Chief Executive Officer at Unily; Leslie Bagala - Head of Product at Unily

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Emma Grede profile image

    Keynote The new rules of engagement

    Hear from the multihyphenate mogul behind some of the most disruptive brands of the decade: SKIMS, Good American, and Safely. Emma is the down-to-earth entrepreneur known for smashing through glass ceilings and building some of the world’s most recognizable brands. Her ability to carve out niches in crowded markets has made her one of America’s richest self-made women worth $390m, and the first black female investor to feature on Shark Tank and Dragons' Den. Learn from a certified marketing mastermind who understands what it takes to craft a message that cuts through in the noisiest spaces. Discover how to engage a global audience, activate employees as brand ambassadors, and leverage the power of purpose to rally people behind your vision. 

    with Emma Grede - CPO & Founding Partner, Skims; CEO & Co-Founder, Good American; Co-Founder, Safely; Investor, Shark Tank & Dragons' Den

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Panel Ask an internal comms expert

    Seize the opportunity to get the expert insights you need to supercharge your internal comms strategy. In this highly interactive panel session, our crack team of IC pros field questions from the audience, offering their best advice for solving your biggest challenges.

    with Peter Lyons - Head of Internal Communications at British Airways; Joanne Frankel - Head of Internal Communications at Amdocs; Jennifer Sproul - Chief Executive at Institute of Internal Communication (IoIC)

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Deep Dive Designing an EX strategy for the modern world of work

    With employee expectations sky high and your competitors doing their best to lure top talent, leaving your EX strategy to chance is a risky play. In this fireside chat, we'll hear how one enterprise is in the midst of redesigning their offering from the inside out with listening, leadership development, and technology at the forefront. Leave with new ideas for evolving your strategy to meet the ever-changing needs of the modern workforce and advice on how to bring leadership in on the journey.

    with Hattie Roche - Founder & Strategy Chief at Fauna; Kris Smith - VP Global People Experience at Altice USA

    • Breakout 2 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Keynote Beyond beauty: Evolving an award-winning intranet

    The Estée Lauder Companies’ intranet – MyELC – launched in 2020 and two years later was named among the world’s best intranets by the Nielsen Norman Group. How are they staying ahead of the curve in a complex global business environment? Discover how the team is utilizing Unily to deliver on the communications demands of the global company. With a focus on leveraging gen-AI to power a new wave of employee communications, powerful content governance, and a mindset towards sustainable technology, hear how the global beauty company is shaping up to evolve their best-in-class enterprise intranet.

    with Nancy Maloney - Executive Director, Digital Channel Operations at The Estée Lauder Companies; Kerry O'Donnell - Executive Director, Tech for Global Communications at The Estée Lauder Companies

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Panel Building our EX super team

    As we enter the Employee Experience era how can you shake up a traditional enterprise organization and reassemble to deliver for employees? This panel session reveals the people behind world-class EX teams to understand how they’re organized for high performance. How are they structured? Who are the key players? How do they split roles and responsibilities? What are the measures of success?

    with Kim England-Godber - Vice President, Digital Employee Experience & Community Engagement at Pearson; Ruth Clarke - Strategy Partner at Six Consultancy; Sarah Gregory - People Experience Director & Deputy Chief People Officer at BBC; Caroline Lagden - Head of Colleague Channels & Experience at Lloyds Banking Group

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Deep Dive A brief history of work

    Imagine a time when work was purely transactional—short-term, seasonal, and often impersonal. This session takes us on an exploration of how the evolution of work has shaped the employee experience and communication strategies we rely on today. From the earliest forms of labor to the digital age, we’ll uncover the origins of employee experience design, highlighting the key moments that have influenced how we engage, collaborate, and communicate today. By understanding these roots, you’ll gain a deeper appreciation for the forces that continue to impact our ideas about work and the strategies you can use to foster a more connected and engaged workforce that stand the test of time.

    with Professor Michael Heller - Professor of Business History at Northumbria University

    • Breakout 2 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Spotlight Ten years of intranet innovation

    This year, dormakaba is celebrating a very special birthday: the intranet turns ten! We take the opportunity to reflect on ten years of iteration, considering how the technology has evolved, how it has adapted to new communications preferences and business needs, and what the team behind the platform has learned along the way. Discover the benefits of an agile approach to digital workplace innovation and get tactics for futureproofing your intranet strategy from a team who are versed in the art of reading the room and responding effectively.

    with Adrian Gagala - Global IT, Lead Digital Employee Solutions at dormakaba; Alexander Wood - Deputy Vice President Internal Communications at dormakaba; Christoph Bergs - Communication Specialist at dormakaba

    • Breakout 1 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Panel Transforming enterprise culture at scale

    Go behind the scenes with three very different enterprises as they share unique approaches to culture transformation. Whether you’re looking for strategies to create a culture of belonging, elevate leadership visibility, or amplify the voice of the employee, this session will be packed with inspiring stories of how other enterprises just like yours are navigating the challenge of transforming enterprise culture at scale.

    with Peter Lyons - Head of Internal Communications at British Airways; Steve Schmidt - People Technology Principal at Qurate Retail Group; Deepa Ramesh - Senior Manager, Employee Communications Platforms at Kantar

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Deep Dive Calm Edged Rebels: Live

    Join the Calm Edged Rebels as they bring their popular podcast to life on stage. With their trademark, unscripted approach, the trio will be tackling the topic of how to have confidence in your skills and abilities. If you’ve listened to any of the seven seasons you’ll know each episode is honest, funny, and packed full of advice to help you reach your goals and try new things. All three of them have a background in communication, employee experience, and leadership and they set up Calm Edged Rebels in 2020 as a way to bring their WhatsApp conversations to life!

    with Advita Patel - Director at Comms Rebel; Trudy Lewis - Director and Founder at Colinear; Jenni Field - Founder and CEO at Redefining Communications

    • Breakout 2 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Panel Mergers & Acquisitions: Communicating in times of change

    2024 has already been a hot year for M&A with no signs of slowing down and in today’s fast-paced business landscape, the success of these initiatives often hinges not just on financials but on how well organizations manage the human side of change. This panel will explore the critical role EX and IC play in driving successful business transformations, especially during mergers and acquisitions (M&A). Hear from leading brands that have been through the process on how they build employee engagement, align company cultures, and foster a sense of belonging amidst change.

    with Rebecca Bainbridge - Head of Internal Communications and Employer Branding at YouGov; Natalie Lord - Head of Internal Communications at WSP UK; Joanna Parsons - CEO at The Curious Route

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Spotlight Scaling a social strategy with content that counts

    As the sun sets on social platforms like Workplace by Meta, and companies re-evaluate their social strategy, the challenge remains the same: How do you build a meaningful, engaged community across a diverse and global workforce? For companies like Alshaya who operate 70 world-class brands, including Charlotte Tilbury, Disney, Starbucks, H&M, and Chipotle, across 17 countries, the key to better social lies in content. Discover how Alshaya emphasizes transparency, education, and recognition to elevate their best place to work agenda, ensuring every employee, no matter where they are in the company, feels connected to the company’s mission.

    with Laura Jamieson - Head of Internal Communications at Alshaya Group; Amy Halls - Product Marketing Manager at Unily

    • Breakout 1 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Deep Dive Five common intranet mistakes (and how to avoid them)

    A good intranet is the heart and soul of your digital workplace - aiding company culture and employee engagement, facilitating processes, and ultimately delivering a good return on investment. But - there are five common mistakes that can have a disastrous impact and mean you may as well not have an intranet at all. Suzie draws on her years of experience to present the most common mistakes she sees repeated and gives her advice on how you can avoid them.

    with Suzie Robinson - Intranet and Comms Consultant at ClearBox

    • Breakout 2 - Convene, 22 Bishopsgate, London EC2N 4BQ

DAY 2

  • Keynote Happiness at work in the age of AI

    What would happen if we could increase the happiness of our workforce by 1%? Can happiness be a catalyst for productivity and innovation? Will we be happier in the age of AI? Mo Gawdat, former Chief Business Officer at Google X and thought leader on happiness and AI, joins us to unpack these questions in a thought-provoking session that challenges us to redefine our formula for success.

     

    Discover a future where happiness powers growth and safeguards against risk, and explore the potential of a Chief Happiness Officer to unlock performance, reshape corporate culture, and build resilience against burnout. Learn how to position your organization for joy and turn stress reduction into a strategic advantage as we approach a new era of workplace transformation underpinned by AI.

    with Mo Gawdat - Former Chief Business Officer of Google X, bestselling author, and expert on AI and happiness

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Panel Bridging the EX/CX gap

    Over the last decade, enterprises have developed sophisticated customer experience strategies, leveraging cutting-edge tactics and technology to attract, retain, and nurture customer relationships. This session explores how leading enterprises are applying CX thinking to EX transformation. Hear from employee experience leaders striving to deliver consumer-grade employee experience and explore the many ways EX investments ultimately translate into a supercharged customer experience.

    with Adib Abrahim - Managing Director, Digital Strategy and Communications at American Airlines; Juliett Cattermole - Group People Director at David Lloyd

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Spotlight Realizing a people-first employee portal

    Battling to convince stakeholders to think user first? Want to pivot your intranet but don’t know where to start? Hear how technology enterprise ZEISS is using deep user research and thoughtfully layered personas to design a truly global intranet around employee needs. Discover tactics for aligning various stakeholders behind a shared, user-centric vision that thinks people first, not platform first, and learn how to apply persona-thinking to intranet design.

    with Lena Diemer - Head of Internal Channels Corporate Brand, Communications and Public Affairs at ZEISS

    • Breakout 1 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Deep dive Demystifying the complex digital employee experience

    Achieving a world-class digital employee experience is like conducting an orchestra. Many different instruments need to come together in perfect harmony. In this session, Unily will present learnings gathered from nearly 20 years supporting the world's most iconic brands to streamline and optimize complex IT landscapes. Come away with new ideas on how to elevate velocity through cohesive digital experience design.

    with Matthew Boyd - Head of Product Marketing at Unily

    • Breakout 2 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Panel The future of AI-powered work

    Will AI eventually play a bigger role in employee engagement than human managers? Could AI-driven engagement systems replace traditional employee surveys altogether? Our panel of technology leaders come together to debate big questions shaping the workplace of tomorrow. Discover what the AI-powered future of work could look like and find out how you can start unleashing value today.

    with Jed Griffiths - Chief Digital Officer at Microsoft; Gillian McCann - Chief Technology Officer at WorkGrid; Sam Hassani - Chief Technology Officer at Unily; Darren Phillips - Vice President, Product Enablement at Unily

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Spotlight Setting the foundations for pixel-perfect page design

    Ever wondered what makes Pearson's Hub the ultimate digital employee experience platform? Join us for a peek behind the scenes to learn the secrets of every pixel-perfect page. We'll be talking about everything from the team’s obsession with top-notch editorial quality to how they future-proof the platform for continued success. Learn about the game-changing foundations that set Pearson apart from the rest. You’ll gain insights and practical tools to level up your own digital landscape. Say goodbye to just "good" platforms—let's turn yours into something truly great!

    with Dina Vekaria-Patel - Manager, Digital Employee Experience & Community Engagement at Pearson

    • Breakout 1 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Deep dive How to become a leader people will follow - Coming soon

    Is it a challenge to get organizational buy-in no matter what you try? You might be tempted to think the problem is everyone else, but a breakdown in communication is often linked to a leader’s behaviour and approach. In short, it’s not the culture that’s the problem—it’s that nobody believes you.

     

    Business communications strategist Jenni Field knows what it's like to help leaders get out of their own way. From working with creative entrepreneurs to C-suite executives at FTSE100 companies, she’s learned over the years that the number one challenge for most organizations is not a question of engagement but of credibility.

     

    In this session, Jenni will share the eight practices you need to be a leader people will follow. Based on years of research, Jenni will share stories, strategies, and practical advice to help you become the kind of leader people want to follow and the credible leader your team need.

    with Jenni Field - Founder and CEO at Redefining Communications

    • Breakout 2 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Panel Executive insights: The future of employee experience

    Leaning on combined experience of 50+ years crafting effective employee engagement strategies within large, complex enterprises, our panelists join forces to share honest opinions and predictions about the next phase of EX evolution. As organizations begin to reap the rewards of people-centric employee experience design, what actions can they take today to prepare for a future where organizational performance hinges on employee experience excellence?

    with Jenny Shiers - Chief People Officer at Unily; Amanda Atkinson - Communications & Engagement Leader at Create Connect; Zaynab Zubair - Digital People Experience Lead at EY

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Spotlight For every bird, there's a nest: Introducing the Arc’teryx journey to building Bird Nest

    Join Arc'teryx as they take us through the journey of building Bird Nest - their one-stop shop for internal resources and communications globally. From frontline staff members to corporate employees, Bird Nest is the solution to communication gaps and the home for all employee resources.

     

    In this session, team members of the Global Communications and Technology teams will take you through the learnings and path of a rapid implementation, the continued expansion of Bird Nest, the everchanging landscapes of communications and technology, and the ever-present need for information quickly. Listen in for tips on transforming communication practices, identifying gaps, and solving for them, no matter the size of your organization.

    with Carla Kadi - Internal Brand Communications Manager at Arc'teryx; Brook Robertson - Senior Project Manager at Arc'teryx; Eleanor Bayley-Carter - Brand Content Strategist at Arc'teryx

    • Breakout 1 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Deep dive Surprising insights from the largest internal comms data set

    Gallagher’s State of the Sector is the definitive global report on internal communication and employee experience trends. In its 16th year, the survey elicited a veritable mountain of data with responses from 2,300 comms and HR professionals worldwide. Hear what it takes to derive meaning from metrics as we unpack new findings from this year’s report and preview the themes for 2025.

    with Sharn Kleiss - Employee Experience Strategy Lead at Gallagher; Chris Andrew - Communication Consulting Lead at Gallagher

    • Breakout 2 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • Wrap-Up & Awards

 

 

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