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Unite 24 | Surprising insights from the largest internal comms data set with Gallagher Communications

This data-driven session explores groundbreaking insights from Gallagher’s comprehensive global report, which surveyed over 2,300 internal communications and HR professionals worldwide. Presenters Sharn and Chris guide attendees through the process of transforming raw data into actionable insights. They highlight trends shaping internal communications, key challenges, and strategies for leveraging data to enhance employee engagement and decision-making.

What you'll learn:

  • The difference between data and insights and how to interpret both effectively.
  • Trends and metrics shaping the future of internal communications.
  • The impact of leadership decisions on channel changes versus employee feedback.
  • Why strategic internal communicators report higher well-being and performance.
  • The role of storytelling and qualitative research in complementing quantitative data.
  • Practical tips on using benchmarks, dashboards, and external data to guide communication strategies.

Speakers:

  • Sharn Kleiss, Employee Experience Strategy Lead, Gallagher
    Sharn’s expertise is focused on the interplay between internal communication and employee experience and this comes to life in Gallagher’s annual State of the Sector report, which Sharn currently leads. Sharn brings lateral thinking, strategic nous, and a pragmatic approach to communication challenges, as well as a strong awareness of the cultural zeitgeist around the world of work. Working in the employee engagement and experience industry for a decade, Sharn has worked with clients across a variety of industries, countries, and sizes, with recent clients including Walmart, Ikea, BMO, and UBS.
  • Chris Andrew, Communication Consulting Lead, Gallagher
    Chris was working in employee engagement before it was even a thing. He has a passion for brand, driving behavioral change, and using effective communication to help influence the future of work. He has provided guidance across the employee lifecycle to senior leaders for a range of organizations.
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